Telcos are at an inflection point. For years, they’ve faced mounting pressure from better-funded, more innovative tech competitors, and seen a return on investment, profits and market share slowly dwindle.
The telecoms industry holds some of the most extensive and detailed customer data of any sector. One major advantage for these firms is that the data they possess comes directly from their customers.
This event is the only North American event to focus exclusively on smart strategies, technology innovations, and business opportunities for carriers within the mobile world.
The CX Exchange brings together a selection of senior CX executives within the telco industry for the chance to address the wide range of challenges faced by telcos in Europe.
In October 2021, we were delighted to be a sponsor at Total Telecom Congress. As well as being a sponsor and exhibitor at the event, we also participated in a fireside discussion and presentation.
This webinar, origianlly broadcast in June 2021, looks at how Covid-19 had completely changed the world we live in. It delved deeper into the lasting impacts it has had on different industries and explores how the future might look post covid.