Intent HQ
About Us
Who we are
Intent HQ is a privacy-first Customer Intelligence Platform optimized for Telcos and their user data. Today’s customers expect a fair exchange of value when allowing the use of their personal data and our systems provide that in a way that fully protects consumer interests. We treat every customer as an individual and ensure telcos have the means to truly understand their customers to deliver them real value.
Businesses grow by delivering what customers want
We are an open, down-to-earth international team. A team of data scientists, engineers, designers, marketers, strategists, mountain climbers, foodies and inventors. A team focused on creating a world where customer decisions are smart and helpful, where irrelevant interactions are consigned to the past. In short, a world where there’s human-like understanding of each customer.
Our ethos is Relevance, Balance and Responsibility. We filter out the noise of mass marketing to create clear customer insight based on individual user behavior. This information is distilled to ensure only relevant correspondence is earmarked for customers, removing the incessant, interruptive nature of modern marketing. Finally, we are committed to responsible handling of sensitive user information and ensure efficiency in customer interaction to deliver a more sustainable marketing model for telcos.
We tackle seriously difficult problems at the cutting edge of advanced analytics and machine learning, solving challenging customer problems at scale. If this ignites your own curiosity, get in touch to share your business challenge, or hear about opportunities to join us – we would love to hear from you.
June, 2021
About
Meet the people behind the mission
Our team
Intent HQ delivers true personalization for telcos through a privacy-first approach that empowers clear customer insights based on actual behavior. Meet the team behind our powerful tools for in-depth customer insight.
Jonathan Lakin
CEO
Gordon Power
Chairman
Peter Munro
Group CFO
Sharifah Amirah
Chief Client Officer
Phil Douty
Global Partnerships Director
Jonathan Woolf
Chief Revenue Officer
Anthony Channon
Chief Technology Officer
Lawrence Chapman
Chief Operating Officer
Graham Phillips
Chief Marketing & Experience Officer
The Intent HQ
“Compass”
- Be good, do good. Be deeply Human.
- Help others succeed and celebrate their accomplishments.
- Find reason to be grateful and express it frequently.
- Inspire others by being your best.
- Be quick to acknowledge, slow to criticise and constructive in feedback.
- Focus on identifying the opportunity in any situation.
- Be “in service”, continuously improving the service you give.
The Intent HQ
“Ethos”
- Be curious and inquisitive.
- Keep asking questions, don’t rely on assumptions.
- Be swiftly adaptable and responsive to change.
- Be precise. Excellence is found in the detail.
- Ensure that we know something well enough to explain it simply.
- Provide immediate, honest, and tactful feedback. Let nothing linger.
What we value
In Each Other
- Self-management: playing to our strengths, whilst challenging ourselves to grow.
- Initiative: getting things done without the slightest nudge.
- Ownership: I’ve got it, and I’ll keep you in the loop.
- Clarity: Being clear, informative and detailed.
- Problem solving: nothing that can’t be solved.
- Virtue: humility, thoughtfulness, kindness, honesty and appreciation.
- Team work: We before I.