Thought Leadership

Sharifah Amirah, CPO at IntentHQ, dives into the AI horizon with Ankur Patel, exploring its potential for promoting diversity, closing gender pay gaps, and implementing ethical practices. Watch Pioneers episode for insights on leveraging AI for social impact.

The Impact of AI on Diversity and Inclusion

The rise of AI promises to revolutionize countless aspects of our lives, but what about its impact on equality and diversity? Leading tech expert Sharifah Amirah, Chief Product Officer at IntentHQ, tackles this crucial question in a thought-provoking conversation with Multimodal’s Ankur Patel.

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Inside a modern shopping center. Boost Retail Sales with Intent Edge: B2B2C shopping center operator HB Reavis used Intent Edge's in-app insights to personalize event invites, achieving a record 287% click-through rate increase. This targeted outreach boosted retailer sales and footfall, proving the power of real-time shopper data for B2B2C success.

HB Reavis Success Story

B2B2C shopping center operator HB Reavis used Intent Edge’s in-app insights to personalize event invites, achieving a record 287% click-through rate increase. This targeted outreach boosted retailer sales and footfall, proving the power of real-time shopper data for B2B2C success.

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Spain’s Digital Surge: Are Your Customers Leaving You Behind?

The surge of digitalization in Spain and beyond is reshaping consumer habits, with online shopping, entertainment, and even healthcare booming. Businesses must evolve, tapping into AI-powered analytics tools like Intent HQ’s to personalize offerings, engage via preferred channels, and stay ahead of emerging trends. Failing to adapt to the digitized customer risks falling behind in this rapidly changing landscape.

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This conceptual artwork features a diverse range of people partially transformed into digital pixels, set against a modern, technology-driven cityscape.

El auge digital en España: ¿Le están dejando atrás sus clientes?

El auge de la digitalización en España y en otros países está cambiando los hábitos de consumo, con un auge de las compras online, el entretenimiento e incluso la atención sanitaria. Las empresas deben evolucionar y aprovechar las herramientas de análisis basadas en IA, como Intent HQ, para personalizar las ofertas, interactuar a través de los canales preferidos y adelantarse a las tendencias emergentes. Si no se adaptan al cliente digitalizado, corren el riesgo de quedarse atrás en este panorama en rápida evolución.

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Why every business can benefit from an advanced customer intelligence platform

Understanding who your customers are and what they need is critical for every business. It’s essential for marketing, product development, customer experience (CX) and support, to name just a few teams. But many businesses still only have a basic understanding of their existing and potential customers. This is because their efforts are often based on […]

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White paper: ADDRESSING GLOBAL FINANCIAL INCLUSION WITH EDGE AI

White Paper – Addressing Global Financial Inclusion

One of the most significant challenges facing the world today is global financial inclusion. Excitingly, recent developments in AI and ML technologies offer the potential to break this cycle and broaden access to a wealth of financial services.

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5 key advantages of customer experience optimization for businesses

Customer experience optimization has become a key focus for businesses across multiple industries.  By prioritizing the customer journey and delivering exceptional experiences, organizations can unlock numerous benefits that drive growth and overall success.  In this article, we will explore five key benefits of customer experience optimization. One of the primary benefits of customer experience optimization […]

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Why customer behavior analysis is the key to delivering exceptional experiences

Understanding and leveraging customer behavior is essential for businesses to acquire new customers in a modern, fast-paced and data-driven marketplace. By delving into the intricacies of how consumers interact with your brand, products and services, you can unlock valuable insights that drive effective marketing strategies to grow existing customers and win over new customers.  Customer […]

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An essential guide to customer journey analytics

Understanding your customers is critical to the success of any brand. If you don’t know exactly who your target audience is and what their motivations are, you’ll find it difficult to connect with them and it will be harder to deliver a positive return on investment for your activities. As well as making your interactions […]

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