Shein’s Disruptive Rise in the Spanish Fashion Market Threatens Existing European Retailers: The Market Insights Behind the Story
3 min. Read
Fast fashion disruptor Shein is shaking up the Spanish market, outpacing European giants like Zara in both online searches and growth. Despite ethical concerns, Shein’s low prices and strategic focus on smaller cities are winning over young professionals.
A new report from Intent HQ ‘Discovering The Shein Effect In Spain‘, based on market insights from Intent HQ’s Insights Store, reveals Shein’s 67% y on y growth and potential to overtake Primark within two years.
Shein, the Asian low-cost fashion giant has arrived in Spain to stay and is proving to be a strong competitor to the European incumbents of affordable fashion. In the last year, it has achieved revenues almost higher than those of Inditex despite the controversies surrounding the brand about environmental policies, human rights, or problems related to Intellectual Property. Shein is gaining ground in the European market exponentially and local brands must evaluate their strategies to keep playing the game.
Thanks to a study carried out by Intent HQ using data and market insights extracted from its Market Explorer platform, we know that Shein is surpassing the Spanish fashion retail market in total spend and in the number of transactions. In addition, the platform lets us know that its buyers are mostly young professionals with lower incomes and that Shein is seeing double and even triple-digit growth in smaller cities with less access to large shops, such as La Rioja, Cáceres, and the Canary Islands.
As you can see in the following graph taken from Intent HQ’s Market Explorer, Shein is a significant threat to traditional retailers in Spain and is positioned as the most browsed fashion retail brand online in the country.
Market Explorer also allows us to identify that while tickets at Shein are lower in value, shoppers more frequently transact at Shein than at other local fashion retail brands. As a result, Shein customers in Spain spend 7.5 percent less per transaction than the average Spanish fashion retail shopper but make 28.7 percent more purchases in the sector than the average Spanish consumer. The result is a 19.3 percent higher total spend compared to that of the average fashion retail consumer.
While Shein’s customers in Spain continue to shop at Zara as their first choice, this might not be the case for much longer.
Thanks to the market insights from Intent HQ’s Insights Store, we can see that Shein has witnessed 67 percent sales growth between Q1 2022 and Q1 2023, which means that if it keeps going like this, it could overtake Primark in two years and Zara in three.
Download the report today.
Market Explorer: Better insights mean better decisions
The above analysis demonstrates how Intent HQ’s Market Explorer can help brands, retailers and e-commerce understand the customer and the market dynamics better. The market insights provided in Market Explorer are based on what consumers actually do, and not what they say they do, thus differentiating it from other similar products on the market. It allows you to create easy segmentation strategies, increase revenue, and make intelligent brand positioning decisions.
Learn more about Market Explorer here or download the full report above.
Personalization and customer value management are already a key growth driver for telecoms. McKinsey says about 70% of Telecoms have at least a pilot project underway and many are successful.
At IQPC’s recent CX Telecoms Exchange in London, Intent HQ hosted a Think Tank session tackling some of the key challenges faced by Telcos today. The packed-out session was led by our Chief Client Officer, Sharifah Amirah and our VP Global Sales, Dave Wardell. Delegates were challenged to assess how mature their organisation is in terms of Customer Intelligence. We discussed their organisation’s ‘readiness’ to support a Customer-First approach, and ability to win back customer wallet share from the FANG players.
By no means all of the regulatory action under GDPR has been accomplished through fines on organizations. It is expected that the EU legal consensus regarding privacy will strongly influence their behavior. Since GDPR’s introduction, most regulators have taken a consultative stance, giving advice and looking for incremental improvements in behavior.
This is the dream: you put vast troves of data to work, accurately predicting each customer’s wants and desires, creating individually tailored marketing, sales, and service. You solve problems before they become problems. You operate like a nimble and personalised small business, but at massive scale. Your customers love you. Your competitors wither away.