IHQ is a proud sponsor of Total Telecom Congress, being held at the Business Design Centre, London on the 26th-27th of October. This year, TTC welcomes over 1,250 guests from 500 organizations across the telco industry. We’re participating and presenting, so you don’t want to miss it!
Getting a strong return on investment for your marketing activities shouldn’t be just about signing telecoms customers up for higher-tier plans or new services. In this sector, ensuring existing customers also feel engaged with their provider is also vital for long-term success. Those that don’t have a personal connection with a telco aren’t likely to… Continue reading Why analytics is vital for creating a market-leading CX for telcos
Understanding who your customers really are is already a must for any telco in today’s data-driven, highly competitive environment. However, how they do this will have to evolve in many cases to keep up with the growing pace and scale of the challenge. With customers now expecting a fully personalized experience when they interact with… Continue reading The future of telecoms BI – why you need tools that work fast and at scale
Intent HQ is delighted to have gained industry wide recognition for excellence in Diversity and Inclusion (D&I), after winning ‘Best Tech Employer’ in the SMB category at this year’s Women in Tech Awards. This prestigious award recognises employers with 50-149 employees who have demonstrated an outstanding effort over the past 18 months to attract and… Continue reading Intent HQ wins Best Tech Employer at Woman In Tech Awards 2022