Customer Experience

Smarter, Privacy-First Engagement: What’s New in Intent Edge

Intent Edge is transforming mobile engagement with its latest update, offering predictive features, smarter segmentation, and deeper on-device insights, all while maintaining the highest privacy standards. With new capabilities like Battery Usage Micro-Segments and real-time campaign activation, brands can connect with users at the right moment, without compromising personal data. Explore how on-device intelligence can drive privacy-first, personalized experiences at scale.

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Edge AI: Personalization Without Sacrificing Privacy

Discover how Intent HQ’s Edge AI delivers hyper-personalized customer experiences, without ever sending personal data to the cloud. Built on a privacy-by-design foundation, our solution processes data entirely on the device, ensuring full compliance with GDPR, CCPA, and beyond. It’s personalization reimagined: blind, secure, and built for trust.

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What Does a 100,000x Leap in AI Mean for the Future of Your Business?

AI is evolving at an unprecedented pace, reshaping industries and consumer relationships. At IESE’s Global Alumni Reunion, Jonathan Lakin, CEO of Intent HQ, shared insights into AI’s exponential growth, privacy-focused solutions like Edge AI, and the organizational challenges of adapting to autonomous systems. The future is here, are you ready to thrive?

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eMarketer Webinar: The Art and Science of Hyper-Personalization in the Age of AI 

Missed our webinar in partnership with eMarketer or need a quick recap? Dive into how AI and data science are changing customer engagement through hyper-personalization. Led by eMarketer’s Jeremy Goldman, this session spotlighted Intent HQ’s Chief Revenue Officer, Jonathan Woolf. Jonathan shared actionable insights, innovative strategies, and emerging technologies that empower businesses to connect with customers on a deeper level, all using first-party data in a privacy-safe way.

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The Future of Costumer Loyalty: Highlights from the 4th IESE Congress with Intent HQ

The 4th IESE Congress in Barcelona showcased how AI is revolutionizing consumer loyalty. Industry leaders explored real data insights, innovative AI strategies, and tools like Market Explorer to redefine loyalty programs and enhance customer engagement. The event offered actionable takeaways and networking opportunities, driving the future of loyalty.

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AntiCon 2024 Talk – The Art and Science of Hyper-Personalization in the Age of AI.

At AntiCon 2024, Intent HQ’s Chief Revenue Officer, Jonathan Woolf, and Ali Malek, Executive Director of Data Science at OMD EMEA, took the stage to explore hyper-personalization in the age of AI. From leveraging Edge AI for privacy-first personalization to using Causal AI to identify Persuadable audiences, their session offered actionable strategies for turning data into meaningful customer experiences. Missed it? Watch the full talk to learn how AI is revolutionizing marketing.

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Market Report: Customer Loyalty in Shared Mobility Solutions

For about a decade, the Sharing Mobility market in Spain has been growing exponentially. Starting with the big cities like Madrid and Barcelona but also reaching smaller cities. The trend of renting cars, motorbikes, e-scooters or bicycles by the minute has been installed as a way to reduce mobility costs, save time and contribute to the environment. This brings new opportunities and challenges for mobility business models.

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Image credit: iStock/metamorworks

Why every business can benefit from an advanced customer intelligence platform

Understanding who your customers are and what they need is critical for every business. It’s essential for marketing, product development, customer experience (CX) and support, to name just a few teams. But many businesses still only have a basic understanding of their existing and potential customers. This is because their efforts are often based on […]

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