Customer Churn

Verizon partners with Intent HQ to improve sector-leading churn prediction accuracy by up to 3.5%.

Keeping churn under control is always a top priority for telco firms.  In the current environment, where it’s easy for customers to switch providers at a moment’s notice, firms need to offer more than the most competitive prices in order to keep customers at the end of their contracts. Indeed, the costs of churn continue […]