Our comprehensive Whitepaper, “A Personal Touch: How Foundational Models and Edge Computing Deliver on the Promises of Digital Personalization” reveals the transformative power of Edge computing, equipping you with the knowledge and strategies needed to stay ahead in today’s rapidly evolving landscape.
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The coronavirus pandemic has forced businesses to innovate and re-strategise
approaches to ensure business continuity and keep them afloat. Whilst industries such as retail and the travel industry are most affected by this pandemic, the Telecoms industry is facing a different type of challenge in this turbulent time.
Explore insights from industry experts at The Drum Live on the future of AI-driven hyper-personalization. Learn how empathy, trust, and data transparency are shaping customer engagement.
Keeping churn under control is always a top priority for telco firms. In the current environment, where it’s easy for customers to switch providers at a moment’s notice, firms need to offer more than the most competitive prices in order to keep customers at the end of their contracts. Indeed, the costs of churn continue […]
Understanding and predicting customer behavior is crucial for organizations that want to thrive in today’s hyper-competitive marketplace.