eMarketer Webinar: The Art and Science of Hyper-Personalization in the Age of AI
2 min. Read
Missed our latest webinar with eMarketer or looking for a quick refresher? Explore how AI and data science are transforming customer engagement through hyper-personalization. Hosted by eMarketer’s Jeremy Goldman, the session featured Intent HQ’s Chief Revenue Officer, Jonathan Woolf, sharing actionable insights and cutting-edge strategies to connect with customers at a more human level, all while using first-party data in a privacy-respectful way.
Key Actionable Takeaways
What is Hyper-Personalization?
Discover how hyper-personalization goes beyond traditional marketing to create deeply relevant customer experiences. Learn how brands can adapt content, tone, and timing for maximum impact.
Hyper-Personalization Through Edge Computing
See how Edge AI harnesses device-level data to build privacy-safe, contextual customer profiles, enabling real-time engagement with unmatched precision.
The Role of Causal AI in Marketing
Understand how Causal AI helps marketers identify cause-and-effect relationships in data, targeting “persuadable” customers while minimizing wasted marketing efforts.
AI on the Phone: A Game Changer for Customer Insights
Learn how AI embedded directly in mobile devices provides deeper insights into customer behavior, while respecting privacy and minimizing data transmission.
CRM Data vs. Enriched AI Data
See how enriched AI data augments traditional CRM, delivering a complete picture of customer preferences, interests and habits.
Finding the Best Moment to Engage
Discover how AI pinpoints the best moment to engage with customers, boosting engagement and driving measurable results.
Catch up on the webinar by swiping through the key themes and examples in our video library below.
Meet the Speaker
Jonathan Woolf, Chief Revenue Officer, Intent HQ
Jonathan plays a huge role at Intent HQ in helping companies across various industries utilize AI and customer data analytics to drive personalized marketing strategies.
Jonathan’s experience includes over a decade of working in the telecom sector, including Telefonica and VMO2 where he spearheaded the commercial use of big data.
Hear Jonathan introduce himself in the video below.
Watch the Full Webinar Now
Hyper-personalization is changing the way brands connect with customers. Don’t miss this in-depth discussion packed with actionable strategies and proven examples to help your business thrive.
Personalization needs to be a part of any communication service provider’s (CSP’s) marketing strategy today. Genericized, mass-market campaigns have become ineffective as customers, who have become used to being swamped with thousands of materials on a daily basis, have learned to tune out anything that doesn’t speak directly to them. But despite the benefits of […]
Telco Customer Experience and Marketing teams are failing to make emotional connections with their customers. They are frustrated because they are unable to use all of their data to develop rich customer insights. To add to their frustration they see other companies using data in a more personalised and engaging way than they are – we call this the Great Competitive Paradox.
Consumers want a personal relationship with their brands. But they also don’t want to feel as though they’re being spied on or having their personal details used inappropriately by marketers.
The marketplace for telcos is tougher than ever. So if you’re to thrive in an environment where customer demands are high and new, innovative offerings are always looking to persuade consumers to switch providers, you need to stand out from the crowd. To do this, an effective personalization strategy is a must-have. This plays a […]