We were at the Customer Experience Conference for Financial Services #CXC2017 this week where the focus was on design, relevance and GDPR. Kudos to the organisers for bringing together an interesting selection of speakers.
Here are some soundbites from our panel discussion on Data, Insights and Advanced Analytics:
Understanding who your customers really is already a must for any telco in today’s data-driven, highly competitive environment. However, how they do this will have to evolve in many cases to keep up with the growing pace and scale of the challenge.
The Benefits of AI Adoption Artificial intelligence (AI) is a transformative technology with a broad range of use cases that are transforming industries across the world’s economy. From infrastructure that “self-heals” to radically reimagined customer service and experience, from large-scale hyper-personalization to automatically created marketing messages and images, AI solutions can powerfully augment and sometimes […]
Christmas is deemed as the ultimate time to give back, however, it is not the only occasion REV and its content providers felt fit to gift a local charity who has selflessly served with humility to the less fortunate. During the holiday season, REV hosted a Supermarket Dash, which allowed for various media houses representatives […]
Intent HQ, a leader in AI-powered customer analytics, has joined forces with Seed Group, part of The Private Office of Sheikh Saeed bin Ahmed Al Maktoum. This strategic partnership will introduce Intent HQ’s innovative technology to the MENA region, enhancing customer understanding, driving engagement, and empowering businesses to achieve greater efficiency.