El auge de la digitalización en España y en otros países está cambiando los hábitos de consumo, con un auge de las compras online, el entretenimiento e incluso la atención sanitaria. Las empresas deben evolucionar y aprovechar las herramientas de análisis basadas en IA, como Intent HQ, para personalizar las ofertas, interactuar a través de los canales preferidos y adelantarse a las tendencias emergentes. Si no se adaptan al cliente digitalizado, corren el riesgo de quedarse atrás en este panorama en rápida evolución.
29-January 2020 – Intent HQ is pleased to announce its partnership with IESE Business School.
Last week, Jonathan Lakin, CEO of Intent HQ, signed a five-year co-operation agreement with IESE Business School to create the school’s first Marketing chair. The Chair will be led by the prominent academic Professor José Luis Nueno and will support his research into understanding changing consumer behaviors within the context of emerging technologies.
The Chair’s objective is to enhance understanding at an academic, commercial and institutional level of modern consumer trends and behavior patterns. It will also contribute to the increasingly urgent conversation regarding the new skills required of marketing executives and managers, and help align those with the demands of contemporary, and future, consumers.
The Intent HQ Chair will revolve around the following main objectives:
- Conduct robust research into consumer behavior that will serve as a reference point for business managers, entrepreneurs and the public sector.
- Through the accumulated research performed, create teaching tools (e.g. case studies, academic publications, symposiums etc.) that aid executives in aligning their practices with modern, constantly in-flux consumer patterns.
- Provide thought-leadership in the data-driven prediction and influence of consumer behaviours.
- Become a repository of knowledge and point of reference for leading executives.
Prof. Nueno, who will be leading Chair, said: “The objective of the Intent HQ Chair in Changing Consumer Behaviour is to advance the knowledge about consumers through best-in-class models and processes based on digitally-acquired mass data, while creating an unparalleled test bench where we will be able to test quantitatively different customer models in real-world-environments.”
Jonathan added, “We are delighted to be working with Prof. Nueno and IESE; the Chair in Changing Consumer Behaviour addresses a very exciting area of business insight development. New technologies, new channels and changing consumer perspectives together create a context in which traditional approaches can become obsolete. At Intent HQ, we are excited by the predictive power of data and the ability to add value for consumers through the timely application of insight.”
“The objective of the Intent HQ Chair in Changing Consumer Behaviour is to advance the knowledge about consumers through best-in-class models and processes based on digitally-acquired mass data, while creating an unparalleled test bench where we will be able to test quantitatively different customer models in real-world-environments.”
Prof. José Luis NuenoMarketing Professor at IESE Business School
About Intent HQ
Intent HQ is an AI customer analytics platform that helps businesses utilize previously untapped data sets to understand their customers better and increase customer value. Our proprietary technology allows brands to securely integrate behavioral data sets to improve their customer engagement, increase their marketing campaign’s success, reduce customer loss and create new revenue streams while keeping customer data private and compliant with regulations. Recognized as one of the fastest-growing companies on the FT 1000 ranking in 2022 and 2023, Intent HQ is a global team of 100+ data scientists, digital marketers, CRM experts, and psychologists with operations in London, New York, Barcelona, and Lisbon.
To learn more about Intent HQ and its range of products, go to www.intenthq.com.
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