Marking a turning point in the company’s development, Intent HQ, the privacy-first Customer AI Platform optimized for Telcos and their user data, has been included in the Financial Times’ sixth annual list of Europe’s fastest-growing companies, the FT1000.
Compiled during a time of uniquely difficult business challenges, this latest Financial Times and Statista success ranking is made up of the Europe’s most resilient and innovative companies. Selected from tens of thousands of entries, it includes the companies that were successful in surviving the Covid pandemic and other economic disruption within the industry to emerge stronger than ever.
Intent HQ’s technology platform delivers true personalization for telcos through a privacy-first approach that empowers clear customer insights based on actual consumer behaviour.
To make the listing means Intent HQ has outperformed over 200,000 other similar sized SMEs to achieve the continent’s highest compound annual growth rate in revenue between 2017 and 2020. This year, the minimum CAGR required to make the current list was 36.5 per cent — slightly above the 35.5 per cent needed previously.
Jonathan Lakin, CEO at Intent HQ says, “Our mantra is to deliver at least a three times ROI to every one of the customers we work with, solving the really difficult problems they face when it comes to understanding their end consumers. Our technology sits right at the cutting edge of advanced analytics and machine learning and we are delighted to have made the FT’s final 1000.”
Personalization is a must-have for any telco in today’s hyper-competitive environment. Being able to stand out from the noise and deliver relevant, timely messages to the right customers is essential in securing a return on investment and keeping satisfaction high.
The judges commented that Intent HQ’s approach to transforming first-party customer and transaction data into actionable, human-like insights, collaboration with one of North America’s leading Tier One telcos, the incorporation of multiple areas of AI, and an ethical AI environment set it apart.
These days, the main discernible difference between two telco brands is often the way they treat their customers. We talk about enhancing the ‘customer experience’ and improving the ‘customer journey’ – but creating a real stand-out amongst competitors depends on developing a much deeper, more human-like understanding of customers than ever before. Telcos know that […]
In this podcast episode, our Chief Revenue Officer, Jonathan Woolf, sits down with Nicky Daniels from Innovation Martlesham to dive into the world of telcos and explore how big data and artificial intelligence are revolutionizing the industry.