Marketing campaigns are won and lost on the accessibility and quality of the data companies have about their customers. On paper, telecom operators have a huge advantage in this area because no sector holds the same volume or variety of customer data. But are these firms really making the most of this?
The CX Exchange Telecoms 2022
When is the CX Exchange Telecoms?
The CX Exchange Telecoms returns to being an in-person event for 2022! The conference will be held in London on the 27th-28th of April bringing together CX leaders within the telco industry. Intent HQ will be at the event for both days and look forward to meeting you. Book a meeting with us if you’d like to find out more about how we can help you improve your Customer Experience, increase Customer Lifetime Value and improve your personalization and customer insights.
What to expect from the Conference?
The CX Exchange brings together a selection of senior CX executives within the telco industry for the chance to address the wide range of challenges faced by telcos in Europe. The Exchange is an exclusive conference and invite-only, which brings together 60 CX thought leaders within Telecoms.
The two days will consist of networking, roundtables and presentations that discuss cutting edge-technologies and upcoming trends taking the industry by storm. Some of the key topics that will be discussed by CX industry leaders are:
- The Evolving Digital Processes Transformation Journey
- How to Create Successful Digital First Campaigns that Optimize Customer Experience
- How Organizations Adapted During the Pandemic and Enabled Employees to Continue to Deliver Customer Excellence
- How to Deliver a Premium Customer Experience in a Cost Effective Way
If you want to speak with one of our team at CX Exchange Telecoms 2022, please email [email protected] to book a meeting.