Intent HQ today announced its inclusion in the recent Forrester report: Now Tech: Customer Analytics Technologies, Q1 2018.
Forrester Now Tech reports are widely recognised as a guide to business leaders looking to understand and evaluate technology solution landscapes. This report highlights how businesses can use customer analytics technologies to increase acquisition, drive retention and loyalty, and improve the customer experience. It offers insights on suppliers in three key segments and guidance on how best to approach strategy and selection.
Intent HQ has been identified as part of the customer analytics solutions segment. The other two segments are customer data platforms and customer analytics toolkits.
Speaking about the report, Intent HQ CEO Jonathan Lakin commented: “Forrester’s recent report provides further insight into how businesses can transform by delivering relevant experiences that deepen customer relationships. We are seeing Customer First transformations being kicked off in CSPs around the world including at clients like Verizon. We have already seen this strategy deliver value for Teléfonica UK (O2), and are delighted to have our capabilities recognised by Forrester in this report.”
Intent HQ provides the only purpose-built data platform for telecommunications businesses to create new value from their vast customer data. Intent HQ’s AI guides sales and marketing to improve customer experiences, customer engagement and organisational decision making. Read more about how the Intent HQ platform helps businesses become Customer First.
The report authored by Brandon Purcell is available to download (for Forrester subscribers) here.
Intent HQ is proud to announce we won the Women in Tech Best Employer award in the 50-149 employees category for the second consecutive year. This remarkable achievement showcases Intent HQ’s unwavering commitment to fostering Diversity, Equity, and Inclusion (DE&I) within our organization. Quadrupling the Team: Evidencing Year on Year Growth of Female Hires Diversity, […]
Intent HQ, an AI Customer Analytics Platform, has ranked 472 in this year’s Financial Times 1000 (FT1000) list. This year, we have rocketed into the top 500, a significant jump from our ranking last year, reflecting our continued growth. The list features Europe’s fastest-growing companies determined by their revenue growth. Intent HQ has shown impressive […]
We were at the Customer Experience Conference for Financial Services #CXC2017 this week where the focus was on design, relevance and GDPR. Kudos to the organisers for bringing together an interesting selection of speakers.
The Benefits of AI Adoption Artificial intelligence (AI) is a transformative technology with a broad range of use cases that are transforming industries across the world’s economy. From infrastructure that “self-heals” to radically reimagined customer service and experience, from large-scale hyper-personalization to automatically created marketing messages and images, AI solutions can powerfully augment and sometimes […]