We were at the Customer Experience Conference for Financial Services #CXC2017 this week where the focus was on design, relevance and GDPR. Kudos to the organisers for bringing together an interesting selection of speakers.
Here are some soundbites from our panel discussion on Data, Insights and Advanced Analytics:
Marketing campaigns are won and lost on the accessibility and quality of the data companies have about their customers. On paper, telecom operators have a huge advantage in this area because no sector holds the same volume or variety of customer data. But are these firms really making the most of this?
Based on previously unavailable big data transactional datasets, Market Explorer provides a new, more detailed and accurate source of category-specific market and consumer insight for brands. London, UK & Spain – May 11, 2023 – Today, customer analytics platform Intent HQ announced that its newest product, Market Explorer, has launched in Spain, a world-first with […]
Intent HQ, a leader in AI-powered customer analytics, has joined forces with Seed Group, part of The Private Office of Sheikh Saeed bin Ahmed Al Maktoum. This strategic partnership will introduce Intent HQ’s innovative technology to the MENA region, enhancing customer understanding, driving engagement, and empowering businesses to achieve greater efficiency.
The CX Exchange brings together a selection of senior CX executives within the telco industry for the chance to address the wide range of challenges faced by telcos in Europe.