Marking a turning point in the company’s development, Intent HQ, the privacy-first Customer AI Platform optimized for Telcos and their user data, has been included in the Financial Times’ sixth annual list of Europe’s fastest-growing companies, the FT1000.
Compiled during a time of uniquely difficult business challenges, this latest Financial Times and Statista success ranking is made up of the Europe’s most resilient and innovative companies. Selected from tens of thousands of entries, it includes the companies that were successful in surviving the Covid pandemic and other economic disruption within the industry to emerge stronger than ever.
Intent HQ’s technology platform delivers true personalization for telcos through a privacy-first approach that empowers clear customer insights based on actual consumer behaviour.
To make the listing means Intent HQ has outperformed over 200,000 other similar sized SMEs to achieve the continent’s highest compound annual growth rate in revenue between 2017 and 2020. This year, the minimum CAGR required to make the current list was 36.5 per cent — slightly above the 35.5 per cent needed previously.
Jonathan Lakin, CEO at Intent HQ says, “Our mantra is to deliver at least a three times ROI to every one of the customers we work with, solving the really difficult problems they face when it comes to understanding their end consumers. Our technology sits right at the cutting edge of advanced analytics and machine learning and we are delighted to have made the FT’s final 1000.”
The coronavirus pandemic has forced businesses to innovate and re-strategise
approaches to ensure business continuity and keep them afloat. Whilst industries such as retail and the travel industry are most affected by this pandemic, the Telecoms industry is facing a different type of challenge in this turbulent time.
Senior leaders must harness the power of first-party customer data to drive strategic decisions and operational excellence. Our latest ebook, “Customer Data: The Real Story,” is an essential guide for leaders looking to transform raw data into actionable insights.
“The objective of the Intent HQ Chair in Changing Consumer Behaviour is to advance the knowledge about consumers through best-in-class models and processes based on digitally-acquired mass data, while creating an unparalleled test bench where we will be able to test quantitatively different customer models in real-world-environments.” said Prof. Nueno
What fun and what an honor to host a fireside chat with Professor Jose Luis Nueno of IESE Business School and Merkle CTO Matthew Mobley! In brief, he discussed the intense pressures already hurting traditional retailers in the EU and US before the Covid-19 pandemic, which had resulted in falling revenue. Now weakened further by the pandemic, they face tough challenges adapting to the new normal.