
Lead GRC across privacy, AI & security in a cutting-edge analytics business. Drive real impact beyond compliance, embed controls into products, and challenge teams to reduce risk.
GRC Lead – Privacy, AI & Security
We’re looking for a hands-on GRC Lead to own the operational delivery of governance, risk, and compliance across Information Security, Privacy, and AI within an AI-driven analytics business.
This role has a strong emphasis on privacy control effectiveness, ensuring controls are not just designed well, but embedded and working in real client-facing analytics workflows, aligned to privacy by design and default.
Reporting to the VP of InfoSec & Privacy, you’ll partner closely with engineering, product, data, legal, and security teams to ensure controls are practical, risk-based, and technically robust.
What You’ll Do
- Run GRC frameworks across ISO 27001, ISO 27701 (primary focus), and ISO 42001
- Assess privacy in AI environments — DPIAs, data flows, inference and re-identification risks
- Embed AI governance with a privacy-first lens across use cases and pipelines
- Drive privacy, security & AI by design in analytics, data pipelines, and product workflows
- Challenge technical teams on control effectiveness and real risk
- Own audits & certifications (ISO 27001, 27701, 42001)
- Operationalise policies & controls — translating regulation into practice
- Monitor, test, and improve controls continuously
- Act as the GRC lead across teams and provide clear risk-based reporting
What You Bring
- 3–5 years’ hands-on GRC experience across privacy, security, and AI
- Strong experience with DPIAs and privacy risk in data/analytics environments
- Background in AI, analytics, or martech-heavy businesses
- Solid understanding of security governance and control effectiveness
- Ability to assess data flows, AI pipelines, and real-world privacy risks
- Confidence to challenge engineering and product teams constructively
Nice to have: CIPP/E, CIPM, ISO 27001/27701, CISSP/CISM/CRISC, ISO 42001
How You’ll Work
- Hands-on, not checkbox compliance
- Partner and challenger to technical teams
- Focused on real risk reduction
- Pragmatic in fast-moving environments
Benefits
About Intent
You leave a trail behind you every day — and it says more about what you will do next than anything you have told a company directly. Your phone registers when you fall asleep and when you wake. Your mobile network notices your commute. Your browser remembers that you wandered onto a competitor's site last Tuesday — and the Tuesday before that. You move through the world, and the world quietly takes notes.
Most companies lose the detail. A large mobile network generates hundreds of billions of events every single day — too expensive to keep in raw form. So your rich, specific, wonderfully complicated life gets compressed into an average. You become “males 25–34 in the southeast who browsed upgrades.” A bucket. A segment. And then that bucket gets blasted with messages — because when you cannot tell what someone actually wants, the only strategy left is frequency. Send more, send often, hope something lands.
We built something different. Intent runs two types of intelligence in parallel. Our cloud engine reads billions of events a day — weblogs, payments, app signals, CRM records — and finds behavioural sequences: chains of small actions that unfold in a recognisable order before someone switches, upgrades, or leaves. Our on-device Edge AI sits directly on the phone, reading 16,000 signals and distilling them into 750 insights about your current state — without any of that information ever leaving the device.
We manage over 300 million customer profiles. We underpin $115 billion in customer value. We hold 49 patents in behavioural AI, privacy architecture, and on-device intelligence. We were named AI Business of the Year 2025. And Verizon — with large data science teams of its own — has been our customer for seven years, because what we have built over a decade of patents, learning, and rigorous product development cannot be easily replicated.
Our Team
Around 110 people and growing, based across London, Barcelona, Lisbon, New York, and Tel Aviv. Engineers, data scientists, product designers, and commercial minds who collectively speak over 15 languages. United by a single conviction: when you understand human behaviour properly, relevance follows — and when relevance follows, so does value.
Why Join Intent
Work that matters at genuine scale.
Our clients have tens of millions of customers and billions of interaction events each day. You will not be optimising a landing page — you will be shaping how the world's largest enterprises understand and serve their customers.
Category-defining technology.
49 patents. An AI that reads 16,000 behavioural signals directly on your phone — data never leaves. A cloud engine that digests 250 billion events a day and delivers fresh intelligence in under 120 seconds. Privacy twins that make re-identification mathematically infeasible.
Global reach, real momentum.
Verizon, MTN Group, ABG Capital — across telecoms, financial services, retail, and social media. Expanding rapidly into Latin America, Africa, APAC, India, and the Middle East. AI Business of the Year 2025.
A place to grow — fast.
We are at an inflexion point: approaching profitability, launching a flagship agentic platform, and scaling commercially across seven regions. The people who join now will shape the next chapter.
Hybrid and flexible.
London-based roles work from the office three days a week, with the rest remote. Team members across Barcelona, Lisbon, New York, South Africa, Nigeria, Brazil, India, and Tel Aviv — a genuinely international team solving genuinely global problems.
Our Values — In Practice
Human-first. No one is average. We start with individual reality, motivation, and context — not statistical convenience or abstract users.
Principled. Privacy is a human right — a design principle, not a legal afterthought. Trust is foundational, not optional.
Ambitious. We anticipate the edge — looking ahead early and building what others assume cannot yet be built.
Inclusive. Intentionally relevant. Every interaction should earn its place — serving simply, with clarity in product, communication, and action.
In service. We serve simply — to our customers, to each other, and to the work itself. No unnecessary complexity, no ego in the way.