LONDON, UK, 14 October 2026: Intent HQ, a customer intelligence company combining Edge AI, behavioural intelligence and agentic technology, has been recognised at the AI World Series Awards for the second consecutive year, with its Opportunity Intelligence platform, IntentOne, named AI Solution of the Year at the 2026 ceremony, held in Dubai on 8 October.
The AI World Series is a global awards programme recognising AI innovation, with past winners from across Asia Pacific, Europe, the Americas and the Middle East. Entries are assessed using a scoring methodology endorsed by the University of Westminster. The award marks Intent HQ’s second consecutive AI World Series win, following its 2025 recognition for Best AI Ethics & Diversity Strategy.
“The AI World Series is a truly global award, and being named AI Solution of the Year against such a strong field of finalists is a real milestone for us. It confirms what we've believed from the start: enterprises don't need more AI for its own sake. They need AI that helps them find the right opportunity and act on it while it still matters. Winning at the AI World Series for the second year running tells us we're on the right track.”
Jonathan Lakin, CEO, Intent HQCustomer behaviour into commercial opportunity
IntentOne helps businesses turn customer behaviour into commercial opportunity. It combines Intent HQ’s behavioural intelligence and Edge AI technology to predict customer behaviour. The platform sits between the data a business already collects and the systems it already uses to engage customers, feeding its existing martech stack with net-new customer intelligence. It surfaces ranked, evidenced opportunities, identifies the right time to engage each customer, and helps teams act on them, learning from every outcome. When IntentOne collects on-device signals, its intelligence runs at the edge, so personal data never leaves the customer’s device.
Measurable results
The technology behind IntentOne is already delivering measurable results. In the first 90 days of 2026, it generated $41.2 million in incremental revenue for a Tier 1 North American telecommunications client, as part of a seven-year partnership.
A growing global footprint
A team led by Gareth Evans, Intent HQ’s new Chief Revenue Officer, travelled to Dubai to collect the award. During the same visit, the company also hosted an executive roundtable bringing together senior financial services leaders to discuss how AI can deliver measurable enterprise value, reinforcing Intent HQ’s commitment to building relationships and expanding its presence in the Middle East.
The recognition comes as Intent HQ expands its global footprint. Its technology now supports more than 325 million customer profiles and processes 250 billion events a day, driven by large-scale deployments in new markets.
About Intent HQ
Intent HQ builds AI that understands human intent in every form. Its technology is designed to help organisations recognise customer needs, act on it while it matters, and do so without compromising privacy. Intent HQ combines Edge AI, behavioural intelligence, and agentic operating systems to help businesses turn customer signals into measurable commercial outcomes.
Trusted by global enterprises, Intent HQ manages 325M+ profiles and processes 250B events daily. Intent HQ has been recognised as AI Solution of the Year at the AI World Series Awards 2026, AI Business of the Year (National AI Awards 2025), Analytics Company of the Year (British Data Awards 2025), and winner of Best AI Ethics & Diversity Strategy (AI World Series Awards 2025), acknowledging Intent HQ’s AI innovation, analytics excellence, and ethical leadership.
