Join Intent HQ as a Project Coordinator Intern, supporting major telecom accounts through reporting, stakeholder coordination and delivery operations.
Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour and individuality, transforming data into confident decisions that reflect how people actually act in the real world. We enable brands to Act With Intent.
Trusted by global enterprises, Intent HQ manages 325M+ profiles and processes 250B events daily. We won AI Business of the Year (National AI Awards 2025), Analytics Company of the Year (British Data Awards 2025), and winner of Best AI Ethics & Diversity Strategy (AI World Series Awards 2025), recognising Intent HQ’s AI innovation, analytics excellence, and ethical leadership. Intent HQ is a proven partner for leaders seeking measurable growth, faster decision velocity, and responsible AI-driven advantage.
To learn more, visitwww.intenthq.com
The Opportunity:
Intent HQ is seeking a Project Coordinator Intern to support the Senior Delivery Manager (SDM) responsible for our MTN Nigeria and MTN South Africa accounts.
The role will provide essential operational and administrative support across delivery activities, enabling the SDM to focus on customer management, strategic priorities and delivery leadership. The intern will take ownership of high-volume, time-sensitive coordination tasks that are critical to the smooth running of the MTN delivery portfolio.
This is a rolling 6-week contract with immediate start.
Key Responsibilities
Project Coordination & Action Management
- Track actions, risks, dependencies and deliverables across MTN Nigeria and MTN South Africa engagements.
- Proactively follow up with internal stakeholders to ensure actions are completed on time.
- Escalate overdue actions and highlight delivery risks to the SDM.
- Maintain delivery plans, trackers and project schedules.
Reporting & Data Management
- Gather data from internal teams and systems to support customer reporting requirements.
- Produce weekly and monthly status reports for internal and customer audiences.
- Maintain delivery dashboards and reporting packs.
- Ensure project documentation remains accurate, up to date and accessible.
Client & Stakeholder Communications
- Manage routine client communications on behalf of the SDM.
- Coordinate information requests, updates and follow-ups with customer stakeholders.
- Support preparation of meeting materials, presentations and customer updates.
- Ensure actions and decisions from customer meetings are captured and communicated effectively.
Meeting & Administrative Support
- Schedule and coordinate meetings across multiple stakeholders and time zones.
- Prepare agendas and capture meeting minutes.
- Maintain project repositories, documentation and governance records.
- Support general delivery administration and operational activities as required.
What we’re looking for:
Essential
- Excellent organisational and coordination skills.
- Strong written and verbal communication skills.
- High attention to detail and ability to manage multiple priorities simultaneously.
- Strong proficiency in Microsoft Office, Google Workspace and spreadsheet-based reporting.
- Ability to work independently and follow through on actions.
- Comfortable engaging with both internal teams and customer stakeholders.
Desirable
- Experience supporting projects, PMOs, delivery teams or customer-facing operations.
- Familiarity with project management tools such as Jira, Asana, Monday.com or similar.
- Experience creating reports, dashboards and management summaries.
- Interest in telecommunications, SaaS, AI or data analytics.
Personal Attributes
- Highly organised and dependable.
- Proactive and comfortable chasing actions to completion.
- Strong sense of ownership and accountability.
- Professional and confident communicator.
- Able to remain calm and effective in a fast-paced environment.
- Positive, collaborative and eager to learn.
Contract Details
- Contract Type: Rolling 6-week internship contract.
- Location: Hybrid.
- Start Date: Immediate.
What You'll Gain
- Exposure to the delivery and management of large enterprise telecommunications accounts.
- Experience working directly alongside a senior delivery leader.
- Development of project coordination, stakeholder management and reporting skills.
- Insight into customer delivery operations within a fast-growing technology company.
- Hands-on experience supporting strategic accounts across multiple markets.
About Intent
You leave a trail behind you every day — and it says more about what you will do next than anything you have told a company directly. Your phone registers when you fall asleep and when you wake. Your mobile network notices your commute. Your browser remembers that you wandered onto a competitor's site last Tuesday — and the Tuesday before that. You move through the world, and the world quietly takes notes.
Most companies lose the detail. A large mobile network generates hundreds of billions of events every single day — too expensive to keep in raw form. So your rich, specific, wonderfully complicated life gets compressed into an average. You become “males 25–34 in the southeast who browsed upgrades.” A bucket. A segment. And then that bucket gets blasted with messages — because when you cannot tell what someone actually wants, the only strategy left is frequency. Send more, send often, hope something lands.
We built something different. Intent runs two types of intelligence in parallel. Our cloud engine reads billions of events a day — weblogs, payments, app signals, CRM records — and finds behavioural sequences: chains of small actions that unfold in a recognisable order before someone switches, upgrades, or leaves. Our on-device Edge AI sits directly on the phone, reading 16,000 signals and distilling them into 750 insights about your current state — without any of that information ever leaving the device.
We manage over 300 million customer profiles. We underpin $115 billion in customer value. We hold 49 patents in behavioural AI, privacy architecture, and on-device intelligence. We were named AI Business of the Year 2025. And Verizon — with large data science teams of its own — has been our customer for seven years, because what we have built over a decade of patents, learning, and rigorous product development cannot be easily replicated.
Our Team
Around 110 people and growing, based across London, Barcelona, Lisbon, New York, and Tel Aviv. Engineers, data scientists, product designers, and commercial minds who collectively speak over 15 languages. United by a single conviction: when you understand human behaviour properly, relevance follows — and when relevance follows, so does value.
Why Join Intent
Work that matters at genuine scale.
Our clients have tens of millions of customers and billions of interaction events each day. You will not be optimising a landing page — you will be shaping how the world's largest enterprises understand and serve their customers.
Category-defining technology.
49 patents. An AI that reads 16,000 behavioural signals directly on your phone — data never leaves. A cloud engine that digests 250 billion events a day and delivers fresh intelligence in under 120 seconds. Privacy twins that make re-identification mathematically infeasible.
Global reach, real momentum.
Verizon, MTN Group, ABG Capital — across telecoms, financial services, retail, and social media. Expanding rapidly into Latin America, Africa, APAC, India, and the Middle East. AI Business of the Year 2025.
A place to grow — fast.
We are at an inflexion point: approaching profitability, launching a flagship agentic platform, and scaling commercially across seven regions. The people who join now will shape the next chapter.
Hybrid and flexible.
London-based roles work from the office three days a week, with the rest remote. Team members across Barcelona, Lisbon, New York, South Africa, Nigeria, Brazil, India, and Tel Aviv — a genuinely international team solving genuinely global problems.
Our Values — In Practice
Human-first. No one is average. We start with individual reality, motivation, and context — not statistical convenience or abstract users.
Principled. Privacy is a human right — a design principle, not a legal afterthought. Trust is foundational, not optional.
Ambitious. We anticipate the edge — looking ahead early and building what others assume cannot yet be built.
Inclusive. Intentionally relevant. Every interaction should earn its place — serving simply, with clarity in product, communication, and action.
In service. We serve simply — to our customers, to each other, and to the work itself. No unnecessary complexity, no ego in the way.
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