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Intent × LXA

IntentHQ · New Research 2026

Only

6%

of enterprise marketers are truly agentic.

AI in marketing is no longer a question of adoption. It's a question of architecture.

The race toward agentic marketing has already begun. Our latest research shows that only 6% have rebuilt the data, decisioning, and organisational architecture required to compete.

Only 18% of enterprise marketers report measurable commercial outcomes from AI.

The 6% is one of five findings. Here is the rest.

  • 6%

    Truly agentic.

  • 18%

    Measurable commercial outcomes from AI.

  • 13%

    Have encoded commercial priorities into decision systems.

  • 5%

    Prioritise governance as a top investment.

  • 59%

    Expect agentic marketing to be mainstream within five years.

The architecture

Five dimensions. One connected system.

Agentic marketing is not a single capability. It is an architecture. Most organisations have components. Few have the system that connects them.

  • 01

    Signal Dominance

    50% have scaled first-party data usage.

  • 02

    Behavioural Intelligence

    Only 12% have continuous decision intelligence.

  • 03

    Decision Infrastructure

    34% cite this as top investment priority.

  • 04

    Agentic Personalisation

    33% cite decisioning complexity as primary barrier.

  • 05

    Adaptive Governance

    Only 6% have architected governance into decision systems.

The diagnostic

What do you think you are? What you actually are.

Only one in three organisations who self-identify as agentic actually qualify on the composite. Over half who do qualify do not describe themselves that way. The gap between perception and structural readiness is where the real story lives.

  • 35%

    Assisted

    AI used for recommendations a human reviews.

    You are Assisted if:
    AI generates suggestions your team approves before action.
    Personalisation runs on rules and segments, not models.
    You measure AI by team productivity, not commercial outcomes.
  • 40%

    Operationalised

    AI embedded in repeatable workflows.

    You are Operationalised if:
    AI runs production workflows your team monitors but does not gate.
    Models are retrained on a schedule, not in response to signal change.
    Decisions are repeatable, but the commercial logic lives outside the system.
  • 19%

    Engineered

    Commercial intent encoded into decisions.

    You are Engineered if:
    Commercial priorities are encoded as constraints inside the decision system.
    Trade-offs between margin, retention, and growth are explicit.
    Outcomes are measured in revenue, not engagement.
  • 6%

    Agentic

    Goal-directed systems within governed boundaries.

    You are Agentic if:
    Systems pursue goals across channels without per-decision human review.
    Governance is architected into the decision path, not appended after.
    The architecture connects signal, decision, action, and audit as one loop.

The governance gate. No organisation qualifies as Agentic without it, regardless of performance on every other dimension.

Launched at AntiCon 2026

The architecture, built.

Intent launched IntentOne at AntiCon 2026 — the platform built for what the research describes.

Jonathan Woolf — Intent-Driven Customer Engagement in the Agentic Moment — AntiCon 2026

Jonathan takes the main stage 21 May. Full talk lands here approximately 28 May.

Introducing IntentOne

The upstream layer that the 6% have built.

The missing layer between knowing what your data says and acting on it commercially, at scale.

Intent is the company. IntentOne is the platform we built on the architecture this research describes.

  • Signals your current stack can't see.

    A net-new behavioural signal layer, processed on-device to generate intelligence closer to the user.

  • Decisions the moment they matter.

    Decision-ready opportunities ranked by commercial value × confidence with Best Moment Intelligence.

  • Privacy by design, not by policy.

    On-device processing, consent enforced at runtime, full auditability.

Further reading

Articles on agentic marketing and behavioural intelligence.

Download the full blueprint.

The architecture that the 6% have built. And how to build yours.