Knowledge Hub

Customer Success

Intent HQ driving real-world results

Verizon

Leveraging behavioral data with AI

to improve an already-excellent churn model

Verizon partners with Intent HQ to improve sector-leading churn prediction accuracy by up to 3.5%.

“I challenged the team to become ‘customer first’ by delivering exquisitely personalized services and experiences.”

Ronan Dunne

VP and CEO of Verizon’s Consumer Group

O2 Telefonica

Commercializing customer action data

to better power big brand digital ad targeting

O2 monetize the customer action data within their network while protecting customer privacy. Media agencies are hungry for targeting intelligence based on actual customer behavior that differentiates their client campaigns from the competition.

Cable Bahamas

How REV built lucrative, long-lasting customer relationships

REV: Owned, loved and watched by Bahamians

“To drive better customer outcomes through customer intelligence, it’s crucial to empower business users to explore the data in a simple, intuitive way.”

John Gomez

Chief Operating Officer

UK Tier One Operator

CREATING MORE SUCCESSFUL CAMPAIGN
AUDIENCES

Intent HQ unlocks hidden customer insights that
activate more effective campaign targeting and
provide a better customer experience.

“We have strengthened our partnership with Intent HQ over the last couple of years following the successful support of our personalization program.  They have helped us deliver part of our data and analytics strategy, which we created to drive insight by design; by developing new capabilities that help us engage with our customers and improve their experience with us.”

Head of Advanced Analytics

Want to see what Intent HQ can do for your business?

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