Knowledge Hub
Customer Success
Intent HQ driving real-world results
Verizon
Leveraging behavioral data with AI
to improve an already-excellent churn model
Verizon partners with Intent HQ to improve sector-leading churn prediction accuracy by up to 3.5%.
“I challenged the team to become ‘customer first’ by delivering exquisitely personalized services and experiences.”
Ronan Dunne
VP and CEO of Verizon’s Consumer Group
O2 Telefonica
Commercializing customer action data
to better power big brand digital ad targeting
O2 monetize the customer action data within their network while protecting customer privacy. Media agencies are hungry for targeting intelligence based on actual customer behavior that differentiates their client campaigns from the competition.
Cable Bahamas
How REV built lucrative, long-lasting customer relationships
REV: Owned, loved and watched by Bahamians
“To drive better customer outcomes through customer intelligence, it’s crucial to empower business users to explore the data in a simple, intuitive way.”
John Gomez
Chief Operating Officer
UK Tier One Operator
CREATING MORE SUCCESSFUL CAMPAIGN
AUDIENCES
Intent HQ unlocks hidden customer insights that
activate more effective campaign targeting and
provide a better customer experience.
“We have strengthened our partnership with Intent HQ over the last couple of years following the successful support of our personalization program. They have helped us deliver part of our data and analytics strategy, which we created to drive insight by design; by developing new capabilities that help us engage with our customers and improve their experience with us.”