Build the commercial engine behind every deal. Own Deal Desk, shape pricing and approvals, unblock complex opportunities, and give Sales the structure to close faster and smarter.
Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour and individuality, transforming data into confident decisions that reflect how people actually act in the real world. We enable brands to Act With Intent.
Trusted by global enterprises, Intent HQ manages 325M+ profiles and processes 250B events daily. We won AI Business of the Year (National AI Awards 2025), Analytics Company of the Year (British Data Awards 2025), and winner of Best AI Ethics & Diversity Strategy (AI World Series Awards 2025), recognising Intent HQ’s AI innovation, analytics excellence, and ethical leadership. Intent HQ is a proven partner for leaders seeking measurable growth, faster decision velocity, and responsible AI-driven advantage.
To learn more, visitwww.intenthq.comAbout the role
Key ResponsibilitiesYou’ll build and own Intent HQ’s Deal Desk from the ground up, creating a clear, scalable process for pricing exceptions, contract terms and non-standard deal structures. You’ll establish the global approval matrix, manage commercial approvals end to end, and work closely with Sales, Finance and Legal to keep deals moving. You’ll also join forecasting calls when opportunities need commercial input, helping teams navigate complexity, unblock decisions and get the right deals over the line.
Deal Desk & Approvals
• Build and own the deal desk within the business: a clear process for pricing exceptions, contract terms and non-standard deal structures, with defined stakeholders and turnaround times.
• Create and maintain the global approval matrix — who approves what, at what value or risk threshold, across sales, finance and legal.
• Own and manage approvals end to end, and step into forecasting calls where there is a live commercial opportunity to unblock or shape a deal.
Pricing & Contracting Strategy
• Own and run pricing strategy across product lines and deal types — direct, POV, and partner-led.
• Own and run contracting strategy, including partner agreements — value-added reseller and referral agreements.
• Keep pricing and contract templates current as new offers, such as the mid-market free-trial motion, come to market.
Cross-Functional Operations
• Act as the connective layer between Sales and Legal, Operations, the Consulting division, Delivery, and Customer Success Management.
• Integrate tightly with Finance under the CFO on approvals, commercial reporting and forecasting.
• Partner with the Head of Solution Engineering on resource planning and management, prioritizing solution-engineering time against deal priority.
Sales Enablement & Systems
• Own sales enablement: build and maintain a living circulation of material, knowledge transfer and upskilling across the sales team.
• Own and administer the core sales and commercial systems — Lightfield, alongside CRM tools such as Salesforce and
HubSpot, and finance systems such as Xero — for data quality and adoption.
• Build the operating rhythm — forecasting, pipeline reviews, reporting — that gives the CRO and leadership team visibility and predictability.
Partnerships & Growth
• Own partnership contracting and management, particularly value-added reseller and referral agreements, working closely with the Head of Partnerships & Alliances.
• Act as a customer- and partner-facing operations lead alongside the sales team as we build out new regions and geographies.
• Scale the function alongside new mid-market campaigns and partnership plays, and as the sales team grows beyond its current c. 12 people.
What We’re Looking For
• 3–5+ years’ experience in sales operations / revenue operations, ideally in a scaling B2B SaaS or technology business.
• Direct experience with CRM and commercial systems — Salesforce, HubSpot and finance/billing systems such as Xero — with the ability to get up to speed quickly on Lightfield.
• Experience building a deal desk function and an approval matrix from scratch, not just operating one that already exists.
• Commercially confident: comfortable owning pricing strategy and contracting strategy, not just administering them.
• Experience working closely with Legal and Finance/CFO on approvals, contract terms and forecasting.
• Strong sales-enablement instincts — able to build and run a genuine knowledge-sharing and upskilling motion, not a one-off training deck.
• Comfortable being customer- and partner-facing, and working alongside a growing sales team as we expand into new regions.
• London based
Nice to Have
• Experience with partner/channel contracting — reseller and referral agreements specifically.
• Experience supporting resource planning alongside a solution-engineering or pre-sales function.
• Exposure to mid-market or POV/free-trial-led sales motions.
What Success Looks Like
• A working deal desk and global approval matrix in place and adopted across the sales team.
• Pricing and contracting strategy documented, approved and used consistently — including for partner (VAR/referral) agreements.
• Clean, trusted forecasting and pipeline reporting that the CRO and leadership team can rely on.
• A visible sales-enablement rhythm — material, training and knowledge transfer genuinely happening, not just planned.
• Resource planning with Solution Engineering running smoothly against deal priority.
- Flexible working
- 26 days holiday (increasing with service)
- Work socials
About Intent
You leave a trail behind you every day — and it says more about what you will do next than anything you have told a company directly. Your phone registers when you fall asleep and when you wake. Your mobile network notices your commute. Your browser remembers that you wandered onto a competitor's site last Tuesday — and the Tuesday before that. You move through the world, and the world quietly takes notes.
Most companies lose the detail. A large mobile network generates hundreds of billions of events every single day — too expensive to keep in raw form. So your rich, specific, wonderfully complicated life gets compressed into an average. You become “males 25–34 in the southeast who browsed upgrades.” A bucket. A segment. And then that bucket gets blasted with messages — because when you cannot tell what someone actually wants, the only strategy left is frequency. Send more, send often, hope something lands.
We built something different. Intent runs two types of intelligence in parallel. Our cloud engine reads billions of events a day — weblogs, payments, app signals, CRM records — and finds behavioural sequences: chains of small actions that unfold in a recognisable order before someone switches, upgrades, or leaves. Our on-device Edge AI sits directly on the phone, reading 16,000 signals and distilling them into 750 insights about your current state — without any of that information ever leaving the device.
We manage over 300 million customer profiles. We underpin $115 billion in customer value. We hold 49 patents in behavioural AI, privacy architecture, and on-device intelligence. We were named AI Business of the Year 2025. And Verizon — with large data science teams of its own — has been our customer for seven years, because what we have built over a decade of patents, learning, and rigorous product development cannot be easily replicated.
Our Team
Around 110 people and growing, based across London, Barcelona, Lisbon, New York, and Tel Aviv. Engineers, data scientists, product designers, and commercial minds who collectively speak over 15 languages. United by a single conviction: when you understand human behaviour properly, relevance follows — and when relevance follows, so does value.
Why Join Intent
Work that matters at genuine scale.
Our clients have tens of millions of customers and billions of interaction events each day. You will not be optimising a landing page — you will be shaping how the world's largest enterprises understand and serve their customers.
Category-defining technology.
49 patents. An AI that reads 16,000 behavioural signals directly on your phone — data never leaves. A cloud engine that digests 250 billion events a day and delivers fresh intelligence in under 120 seconds. Privacy twins that make re-identification mathematically infeasible.
Global reach, real momentum.
Verizon, MTN Group, ABG Capital — across telecoms, financial services, retail, and social media. Expanding rapidly into Latin America, Africa, APAC, India, and the Middle East. AI Business of the Year 2025.
A place to grow — fast.
We are at an inflexion point: approaching profitability, launching a flagship agentic platform, and scaling commercially across seven regions. The people who join now will shape the next chapter.
Hybrid and flexible.
London-based roles work from the office three days a week, with the rest remote. Team members across Barcelona, Lisbon, New York, South Africa, Nigeria, Brazil, India, and Tel Aviv — a genuinely international team solving genuinely global problems.
Our Values — In Practice
Human-first. No one is average. We start with individual reality, motivation, and context — not statistical convenience or abstract users.
Principled. Privacy is a human right — a design principle, not a legal afterthought. Trust is foundational, not optional.
Ambitious. We anticipate the edge — looking ahead early and building what others assume cannot yet be built.
Inclusive. Intentionally relevant. Every interaction should earn its place — serving simply, with clarity in product, communication, and action.
In service. We serve simply — to our customers, to each other, and to the work itself. No unnecessary complexity, no ego in the way.